No. 175-23, Information Technology Professional Services

Grade Level: K-12

FCS is seeking to approve a pool or list of qualified vendors to be used on an as-needed basis to evaluate business requirements, propose solutions, provide project management, and create SOWs to address specific areas of need as defined by FCS. Each engagement proposed by the vendors will include remote and on-site services, scope of work, projected timelines, itemized costs, service level agreements (when appropriate), and defined outcomes. Vendors must demonstrate expert level competencies in one or more of the areas of need outlined in this RFQ to be considered.

FCS is looking for vendors to assist with FCS initiatives, including but not limited to.
1. Microsoft
a. Identity Management
b. Office 365 applications (including email)
c. Intune
d. Azure
e. SCCM
f. Group Policy
g. SQL
h. SharePoint
i. Business Intelligence

2. VMWare
a. Virtualization platform
b. NSX / Software defined networking
c. AirWatch

3. Network
a. Process improvements, automation, documentation
b. Systems integrations and upgrades
c. Application load and stress testing
d. Active Directory and Group Policy
e. Network configuration, monitoring, remediation

4. Security
a. Network security processes and procedures
b. Audits including pen testing and vulnerability assessments
c. Incident management and remediation
d. Security configuration, monitoring, remediation

5. Applications
a. Software imaging and package deployment
b. Service Desk
c. Process improvements, automation, documentation
d. Workflow creation/improvement/migration/retirement
e. Technical writing
f. Collaboration and productivity
g. Device management
h. OnBase
i. Nintex
j. PowerApps 911
k. Perficient
l. Slalom
m. Intellinet

6. Data Warehouse
a. Data Governance
b. Analytics
c. Data Science

7. Project Management and Business Analysis
a. Enterprise Applications Projects
b. Network Infrastructure Projects
c. IT Security Projects
d. Instruction Technology Projects
e. Data Warehouse Projects
f. IT Operational Hardware Deployment Projects

RYE Note: Submittals shall be submitted in three sections: (1) technical capability, (2) business stability, (3) and exceptions and modifications (if applicable). Six (6) sealed submittals (one (1) original and five (5) copies) shall be provided in a loose-leaf, three-ring binder. No prohibition shall be placed by this solicitation as to the concept of service the offeror may choose to propose; however, the concept shall be placed within the framework of the three (3) sections.